Terms and Conditions
Solid State Training, Inc.
1. Acceptance of Terms
By accessing or using this website and registering for courses, you agree to be bound by these Terms and Conditions. If you do not agree, do not use this site.
2. Services Provided
Solid State Training, Inc. provides online training, certification preparation courses, and educational content related to skilled trades, including EPA-related coursework.
We reserve the right to modify, update, or discontinue any course or feature at any time.
3. User Registration
To access certain features, you must create an account.
You agree to:
- Provide accurate and complete information
- Maintain the security of your login credentials
- Be responsible for all activity under your account
We reserve the right to suspend or terminate accounts for misuse or violations.
4. Course Access & Usage
All course materials are for personal, non-transferable use only.
You may not:
- Share login access
- Copy, reproduce, or distribute course content
- Use materials for commercial purposes without written consent
5. Payments & Refunds
All course purchases are subject to the pricing listed at the time of purchase.
Unless otherwise stated:
- Payments are non-refundable once course access is granted
- Access may be revoked if payment disputes or chargebacks occur
6. Email Communications
By registering, you consent to receive:
- Account-related emails
- Course notifications
- Important updates and system messages
You may also receive optional communications related to new courses or services. You may opt out of non-essential communications at any time.
7. Data Collection & Tracking
We use tools such as:
- Google Analytics
- Google Search Console
These tools help us analyze site usage, improve performance, and enhance user experience.
By using this site, you consent to the collection of anonymized usage data.
8. Privacy
We collect personal information such as:
- Name
- Account activity
This information is used solely to provide services, manage accounts, and improve our platform.
We do not sell personal data.
(You should also have a separate Privacy Policy page for full compliance.)
9. Certification & Educational Disclaimer
Completion of courses does not guarantee:
- Employment
- Licensing approval
- Certification outcomes
Students are responsible for meeting all regulatory and testing requirements.
10. EPA Training & Information Sharing
For students enrolled in EPA-related training:
With your explicit consent, Solid State Training, Inc. may share limited course-related information (such as course completion status or participation) with potential employers or industry partners.
- No information will be shared without your approval
- You may revoke consent at any time by contacting us
11. Third-Party Services
Our platform may rely on third-party systems including:
- Learning management systems (Tutor LMS)
- Email delivery services
- Payment processors
We are not responsible for outages or failures caused by third-party services.
12. System Availability
We strive for continuous availability but do not guarantee uninterrupted access.
Temporary downtime may occur due to:
- Maintenance
- Updates
- Technical issues
13. Limitation of Liability
Solid State Training, Inc. is not liable for:
- Indirect or consequential damages
- Loss of data or business opportunities
- User misuse of the platform
Use of the platform is at your own risk.
14. Intellectual Property
All content, branding, and course materials are the property of Solid State Training, Inc.
Unauthorized use is strictly prohibited.
15. Changes to Terms
We may update these Terms at any time.
Continued use of the site after updates constitutes acceptance of the revised Terms.
16. Contact Information
For questions regarding these Terms:
Solid State Training, Inc.
560 N Joliet St
Joliet Il 60435